I actually genuinely love dealing with angry and aggressive customers because it’s SO funny. They always come in with a specific level of energy and they expect whoever they deal with to be scared of them and then when I’m clearly not physically or emotionally intimidated they get SO flustered and start doing the weirdest shit to regain power in the situation. Like there’s absolutely nothing you could do to me in this coffee shop that would ever even make my Top 10 Scariest Interactions With People but by all means, keep faking that phone call to your boss who apparently knows the Starbucks mermaid personally.
Is that the right way to deal with people paying you for a service? Is it really worth losing customers and potential customers so you can pretend like you are someone important? What could they be irate about? You put whip cream on the latte? You didn’t leave your finger on the grinder button long enough? I find it hysterical that someone so low on the food chain needs to feel like they have a big dick! It’s rather pathetic that someone that is one step-up from pushing carts for a living can be so delusional. I would be petty if my daily life was to warm up milk or grind beans for a living but at the end of the day you are the one wearing an apron & wiping piss off toilets for a living. I think we all know who really wins
Cranky because I told you your “grande 20 oz skinny breve latte” order made no fucking sense aren’t you
